PRIVACY POLICY

NightOwl | Creative Film & Sound / Jeremy Hubbard

Last Updated: December 2025

1. INTRODUCTION

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Who we are:

• Business Name: NightOwl | Creative Film & Sound

• Contact: jnfh@nightowl-creative.co.uk

• Based in: Kincraig, Scottish Highlands, UK

2. INFORMATION WE COLLECT

Information you provide:

• Contact details (name, email, phone) when you inquire about services

• Project details when requesting quotes

• Payment information for invoicing (bank details for transfers)

Information collected automatically:

• Website usage data (pages visited, time spent)

• Device and browser information

• IP address and location data

Cookies: See our separate Cookie Policy for details on cookies we use.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to inquiries and provide quotes

• Deliver contracted services

• Process payments and invoicing

• Improve our website and services

• Send occasional project updates

Legal basis:

• Contract performance (when providing services)

• Legitimate interests (business operations)

• Consent (for marketing communications)

4. HOW WE PROTECT YOUR INFORMATION

We implement appropriate security measures including:

• Secure data storage

• Limited access to personal information

• Encrypted communications where possible

• Regular security reviews

5. SHARING YOUR INFORMATION

We do NOT sell your personal information.

We may share information with:

• Cloud storage providers (for project files)

• Accounting software (for invoicing/tax compliance)

• Legal authorities (if required by law)

6. YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to processing

• Data portability

• Withdraw consent

To exercise these rights, contact: jnfh@nightowl-creative.co.uk

7. DATA RETENTION

We retain your information:

• Project files: Duration of project + 12 months

• Contact details: Until you request deletion

• Financial records: 6 years (UK tax law requirement)

8. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. CHANGES TO THIS POLICY

We may update this policy periodically. Check this page for the latest version.

10. CONTACT

For privacy questions or concerns: Email: jnfh@nightowl-creative.co.uk